Terms and Conditions

Who we are

Welcome to Automated Outreach (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.automatedoutreach.us, software, and services (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Who we work with

Our Services are for businesses and professionals. You must be at least 18 years old and have the authority to bind your company to these Terms.

Our services

Automated Outreach provides software that helps businesses send compliant outreach, manage leads, and book appointments. We may update or change the Services at any time to improve performance, add features, or meet legal requirements.

Your responsibilities

• Provide accurate account and billing information and keep it updated.
• Use the Services in line with all laws and rules that apply to you, including telemarketing and privacy laws such as TCPA and CAN‑SPAM.
• Get proper consent from contacts before you message them and honor opt‑outs fast.
• Keep your login details safe. You are responsible for activity in your account.
• Use clear and truthful content. You control the content you send and accept all results from it.

Prohibited uses

• No spam, scams, or illegal activity.
• No messaging people who did not give consent or who opted out.
• No attempts to break, bypass, copy, or reverse engineer our software.
• No actions that overload or harm our systems or other users.

We may suspend or terminate accounts that break these rules.

Payments and refunds

• Fees are in U.S. dollars unless we say otherwise.
• Subscriptions renew automatically unless you cancel before the next billing date.
• All payments are non‑refundable unless we agree in writing.
• Late or failed payments may lead to paused or ended service.

Results disclaimer

Our software can improve speed and efficiency, but we do not promise certain sales, bookings, or revenue. Your outcomes depend on your list quality, offer, follow up, and market factors.

Data and privacy

We respect your privacy. Please review our Privacy Policy to see how we collect, use, and protect data. By using the Services, you agree to those practices.

Intellectual property

The Services, including software, content, and branding, are owned by us or our licensors and are protected by intellectual property laws. Do not copy, modify, distribute, or create derivative works without our written permission.

Service availability

We aim for reliable uptime, but we do not guarantee the Services will be always available or error‑free. Maintenance and outages can happen.

Limitation of liability

To the fullest extent allowed by law, we are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption, arising from or related to your use of the Services.

Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, liabilities, and expenses that arise from your content, your use of the Services, or your breach of these Terms.

Termination

We may suspend or terminate your access if you violate these Terms or misuse the Services. You can cancel at any time by contacting support. Sections that should reasonably survive will continue after termination.

Changes to these terms

We may update these Terms from time to time. If the changes are material, we will notify you by email or within the app. Your continued use after changes means you accept the updated Terms.

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